Privacy Policy

1. Information Collection

We collect the minimum amount of information necessary to facilitate your activities on our platform.

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/postal code, City
• Identity Verification Data: For Organizers, we may collect government-issued ID or other documentation to prevent fraud and comply with "Know Your Customer" (KYC) standards.

B. Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your IP address, browser type, the pages you visit, and diagnostic data.

2. Payment Security

We do not store or collect your payment card details. That information is provided directly to our third-party payment processor, Stripe, whose use of your personal information is governed by their Privacy Policy.

3. Privacy Controls for Organizers

We respect the privacy of our coaches and team organizers. You have the ability to control how your identity is displayed on public cause pages (e.g., using a display name, username, or remaining anonymous).

4. Use of Data and Retention

A. Use of Data

We use the collected data for various purposes:

• To provide and maintain our Service.
• To provide customer support and respond to inquiries.
• To detect, prevent, and address fraud, technical issues, or unauthorized activity.
• To enforce our Terms of Service, including the investigation of potential violations and the suspension or termination of accounts.

B. Data Retention

We maintain records of all contributions and activities as necessary to fulfill financial reporting obligations, facilitate audits, and ensure legal compliance with AML/KYC requirements.

5. Data Sharing

No Selling of Data: We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may disclose your information only when required by law or to protect platform safety and rights.

6. Your Data Protection Rights

Depending on your location, you may have the right to access, update, or delete the information we have on you, as well as the right of rectification and data portability.

7. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.